Delivery & Returns Policy
ENVIROMENT:- Our aim is for miminum packaging in the interest of the enviroment.
DELIVERY:- We aim to process and despatch orders within 3 days of receipt of your order, although at peak times we ask you to allow a little longer (up to 28 days). Orders are subject to availability. If your order is urgent we recommend 1st Class Post and you may like to suggest alternative colours in case of temporary shortages. U.K. Destinations (including Channel Islands & Northern Ireland) Normal Service (signature required): £3.99 per parcel. First Class Post: Add 30p per pair Outside U.K. Europe & Southern Ireland £6.99 per parcel. Rest of the world £8.75 per parcel. .
RETURNS/EXCHANGES:-
If you wish to return your socks, you must advise us within 7 days. They must be returned to us unused and in their original condition inclusive of all labelling within 28 days of receipt. We do ask that you pay the postage back to us 'which is non refundable' as we do not operate a free returns service. Customer wishing to change their socks due to their error will be charged £3.50 to cover clerical costs. A cheque or postal order must be included with the returned socks. We recommend sending returns by recorded delivery and keeping proof of postage. Returns are at your expense. On receipt we will fully refund the cost of the products but not the postage cost. We will not refund any postage and packing charges if you cancel after the seven days allowed under the Distance Selling Regulations or if you only cancel part of your order (although you still have three months to return your goods and receive a refund for the cost of the goods).
RETURNS ADDRESS:-
Andy Steptoe
Becks Mill, Becks Road, Keighley
West Yorkshire BD21 1SD
All images are for illustration purpose only.
VAT No 811 764 144
